How we protect your information.

1. Information we collect

We collect personal information you provide when booking appointments, contacting us, or submitting forms on this website. This may include your name, email address, phone number, and any information you choose to share about your reasons for seeking therapy.

We do not collect sensitive clinical information through this website. Clinical records are managed separately through Jane App, which maintains its own privacy and security standards.

2. How we use your information

Information collected through this website is used solely to respond to your inquiries and facilitate appointment booking. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality in therapy

Everything you share with your therapist is confidential. There are limited legal and ethical exceptions — including situations involving risk of harm to yourself or others, or when required by law. Your therapist will explain these limits clearly at the start of your work together.

Mindful Wellness Psychotherapy complies with the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

4. Email and contact forms

When you contact us by email or through a form on this website, your message is received by our administrative team. Please avoid including sensitive personal or clinical information in initial contact emails — we will establish a more secure communication channel once your care begins.

5. Website analytics

This website may use analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymized and aggregated — we cannot identify individual visitors from analytics data.

6. Third-party services

We use Jane App for appointment booking and practice management. Jane App maintains its own privacy policy and complies with Canadian privacy legislation. We use Squarespace to host this website.

7. Contact us

If you have questions about this privacy policy or how your information is handled, please contact us at admin@mindfulwellnesspsychotherapy.ca.

This privacy policy is provided for informational purposes. It does not constitute legal advice. If you have specific legal concerns, please consult a qualified privacy lawyer.